Review every
interaction in real time.

AutoQA reads every conversation live and scores it against your SOPs. Failures surface the moment they happen and kick off workflows to alert or fix them.

Rulebase dashboard

Trusted by the fastest growing financial services.

Lesaka Technologies

It's invisible until a report.

Scores plateau and don't match reality. Critical failures hide in the 95% of conversations you never read and only surface once they've been counted.

01

Scores plateau and don't match reality.

02

110 agents missing phone-ID checks — caught only in a report.

03

Thousands of expression mistakes a month, invisible until they're counted.

How this agent works

Scores plateau and don't match reality. Critical failures hide in the 95% of conversations you never read — and only surface once they've been counted.

Ashlynn Kenter02:01

Then I got hit with a fee for a failed transaction I didn’t even complete.

01:57

No warning, no explanation.

01:50

I tried to withdraw my money, it got blocked

01:47
Analyzing interactions

01

Reads every conversation

Calls, chats and tickets, the moment they happen, 100%, not a sample.

02

Scores against your SOPs

Every interaction graded against the standards your team is meant to follow.

03

Flags the moment it occurs

Rude tone, escalation language, legal threats and SOP gaps — surfaced as they happen.

What it reads, derives,
and does with it.

What it reads

100% of conversations, in real time — not a sample.

Calls
Tickets
Chats

What it derives

The signals it builds from that data, continuously.

SOP adherence
Tone
Escalation / legal threats
Per-agent error patterns

What it does with it

The signals it builds from that data, continuously.

Flags the issue
Structured score
Per-agent patterns
Oremeyi Adeola Okah

Rulebase is AI for customer ops at fintechs. It watches every interaction, flags risk in real time, and works the follow-up.

Oremeyi Adeola Okah

Chief Customer Officer at Interswitch

Every customer conversation, covered.

The AI revenue workforce for financial services. From approved to transacting, no account left behind.

Rulebase dashboard