Turn every QA finding
into targeted coaching.

Automatically turns AutoQA findings into customer simulations. Agents get real-time coaching built on their own conversations.

Rulebase dashboard

Trusted by the fastest growing financial services.

Lesaka Technologies

Too slow to run daily.

Coaching today is manual pull tickets from a sheet, look each one up, and write the feedback by hand.

01

Manual: pull tickets from a sheet, look each up, write feedback.

02

Too slow to run daily.

03

The signal never reaches the agent in time.

How this agent works

Scores plateau and don't match reality. Critical failures hide in the 95% of conversations you never read — and only surface once they've been counted.

James Smith
152Resolved4h 46mAHT3Issues flagged
Coaching agent

Hi James, you had a great week, let me look at the areas you could have improved

Drafting weekly coaching report

01

Takes the per-agent patterns

Reads the patterns AutoQA finds for each agent.

02

Generates targeted coaching

Builds coaching specific to each agent's repeated gap.

03

Routes it automatically

Delivers it without a manager assembling it by hand.

What it reads, derives,
and does with it.

What it reads

AutoQA's scored output and per-agent error patterns.

AutoQA scores
Per-agent error patterns

What it derives

The signal it builds from that output.

The repeated gap per agent

What it does with it

The action each finding triggers.

Coaching prompt
Weekly per-agent digest
Oremeyi Adeola Okah

Rulebase is AI for customer ops at fintechs. It watches every interaction, flags risk in real time, and works the follow-up.

Oremeyi Adeola Okah

Chief Customer Officer at Interswitch

Every customer conversation, covered.

The AI revenue workforce for financial services. From approved to transacting, no account left behind.

Rulebase dashboard