Win back dormant and never-transacted accounts.

With outreach that references each account's specific past issue and what's changed run continuously, not as a quarterly campaign.

Rulebase dashboard

Trusted by the fastest growing financial services.

Lesaka Technologies

The win-back
gap.

Merchants go live and never transact — the win-back gap teams have never figured out.

01

Merchants go live and never transact.

02

The win-back gap teams have "never figured out."

03

Quarterly manual campaigns, under-resourced.

How this agent works

It finds dormant accounts, figures out why they left, and reaches out with something specific. No blasts, no batch campaigns.

Falconier
FalconierManufacturer
Transactions down 90% QoQ
Q1Q2Q3Q4
Analysing signals

01

Identifies the accounts

Finds dormant and never-transacted accounts across the base.

02

Personalises the outreach

References each account's specific past issue and what's changed.

03

Runs continuously

Outreach runs all the time, not once a quarter.

What it reads, derives,
and does with it.

What it reads

The full history behind every account.

Account activity
Transaction history
Prior support context

What it derives

The signals it builds per account.

Dormancy
Never-transacted status
The specific past blocker

What it does with it

The action each signal triggers.

Personalised outreach
References past issue

We saved 40 hours a week on manual reviews. Rulebase allows nothing to slip through — we trigger workflows automatically to solve issues before they escalate.

Francis Madubogu

Head of Service Measurement and Analytics

Agents that drive revenue across any timeline

The AI revenue workforce for financial services. From approved to transacting, no account left behind.

Rulebase dashboard