Catch churn signals before customers leave.
Long waits, no reply, negative sentiment, account-closure threats the Retention agent monitors live interactions and surfaces high-risk cases while you can still act.
Trusted by the fastest growing financial services.
Friction nobody sees.
1,000+ customers a month hit friction in bot flows long waits, no human reply, negative sentiment.
1,000+ customers a month hit friction in bot flows.
Tickets auto-close in seven minutes.
Account-closure threats and social mentions go unsurfaced.
How this agent works
Scores plateau and don't match reality. Critical failures hide in the 95% of conversations you never read — and only surface once they've been counted.
01
Monitors live interactions
Watches conversations as they happen, across every channel.
02
Detects the signal
Spots friction and closure-intent the moment it forms.
03
Acts before they leave
Surfaces and alerts on high-risk cases while you can still save them.
What it reads, derives,
and does with it.
What it reads
Live interactions, as they happen.
Live Chats
Tickets
Wait timeWhat it derives
The signals it builds per case.
Sentiment trajectory
Stall duration
Reply gaps
InactivityWhat it does with it
The action each signal triggers.
Surfaces high-risk
Alerts the team
Acts where configured“We saved 40 hours a week on manual reviews. Rulebase allows nothing to slip through — we trigger workflows automatically to solve issues before they escalate.”
Agents that drive revenue across any timeline
The AI revenue workforce for financial services. From approved to transacting, no account left behind.
